Helihop.in — A Brand of Fly Celesta Private Limited
Contents
These Terms and Conditions ("Terms") govern the access, use, booking, purchase, and utilisation of helicopter seat booking services offered through Helihop.in, a brand owned and operated by Fly Celesta Private Limited, incorporated under the Companies Act, 2013, with its registered office at Bangalore, Karnataka, India.
By accessing the website or making a booking, you expressly agree to be legally bound by these Terms. If you do not agree, please do not access or use the website or services.
Helihop.in is an online platform and booking facilitation service operated by Fly Celesta Private Limited for helicopter seat bookings and related aviation services. The Company may act either:
All helicopter operations shall remain subject to: aircraft availability, weather conditions, operational feasibility, regulatory approvals, DGCA regulations, ATC clearances, and safety considerations determined solely by the operator.
By using the website or services, the User represents and warrants that:
The Company reserves the right to refuse access, deny bookings, or cancel reservations where false, misleading, incomplete, or fraudulent information is provided.
A booking shall be deemed confirmed only upon receipt of applicable payment and issuance of a valid booking confirmation by the Company or the operator.
The Company reserves the absolute right to reject, suspend, or cancel any booking for reasons including but not limited to: operational limitations, safety concerns, non-availability of seats, regulatory restrictions, security concerns, payment disputes, or force majeure events.
The Company shall not be liable for any loss arising from cancellation or non-confirmation of bookings for reasons beyond its reasonable control.
All payments shall be made through authorised payment gateways or approved payment methods specified on the website. Prices displayed are subject to applicable GST, payment gateway charges, convenience fees, and statutory levies imposed by government authorities.
The Company reserves the right to revise pricing without prior notice until a booking is confirmed.
Any payment dispute, chargeback, or unauthorised transaction may result in suspension or cancellation of the booking without liability to the Company.
Passengers shall:
Failure to comply with operational or safety requirements may result in denial of boarding without refund.
Passengers shall remain solely responsible for ensuring medical fitness to travel.
Baggage allowance shall be strictly subject to aircraft load limitations and operator policies. The operator reserves the right to refuse carriage of hazardous materials, prohibited goods, oversized baggage, or items restricted under applicable aviation laws.
The Company and operator shall not be responsible for loss, theft, delay, or damage to passenger baggage or personal belongings except to the extent required under applicable law.
Helicopter services are inherently subject to operational variables including weather conditions, visibility, technical readiness, ATC permissions, airspace restrictions, and DGCA or governmental directives.
The Company and operator reserve the unrestricted right to reschedule, delay, reroute, substitute aircraft, or cancel flights without prior notice in the interest of operational feasibility or safety.
Passenger safety shall at all times take precedence over schedule commitments.
Cancellation and refund requests shall be governed strictly by the applicable Cancellation & Refund Policy published by the Company. Refund timelines are subject to processing by banks, payment gateways, and financial institutions.
Applicable taxes, payment gateway charges, convenience fees, and administrative charges may be deducted from refunds where permissible under law.
Helihop.in and Fly Celesta Private Limited shall not be liable for: cancellation or delay of flights, weather disruptions, technical or mechanical issues, ATC restrictions, governmental actions, force majeure events, missed connections, business interruption, accommodation expenses, transportation costs, loss of profits, indirect losses, or consequential damages arising from use of the services.
Neither Helihop.in, Fly Celesta Private Limited, the operator, nor any of their directors, officers, employees, affiliates, associates, representatives, or agents shall be liable for any compensation beyond the refund expressly provided under the applicable cancellation policy.
The User expressly acknowledges that helicopter operations involve inherent operational and weather-related risks and accepts such risks voluntarily.
The Company and operator shall not be liable for failure or delay in performance arising from events beyond reasonable control including natural disasters, adverse weather, strikes, acts of government, war, terrorism, epidemic or pandemic situations, technical failures, security threats, or airspace restrictions.
All trademarks, logos, branding elements, content, website materials, graphics, software, and intellectual property displayed on Helihop.in are the exclusive property of Fly Celesta Private Limited unless otherwise stated.
Unauthorised reproduction, distribution, modification, or commercial exploitation of any content is strictly prohibited.
By using the website, the User consents to collection, storage, processing, and sharing of personal information for operational, legal, security, and regulatory purposes.
The Company may disclose information to helicopter operators, government agencies, law enforcement authorities, payment service providers, or regulatory authorities where required under applicable law.
The User agrees to indemnify and hold harmless Fly Celesta Private Limited, Helihop.in, its directors, officers, employees, affiliates, and representatives against any claims, liabilities, losses, damages, penalties, or expenses arising from breach of these Terms, violation of law, misconduct by the User, or misuse of the platform or services.
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
Any dispute arising out of or relating to these Terms or the services provided shall be subject exclusively to the jurisdiction of the competent courts at Bangalore, Karnataka, India.
Fly Celesta Private Limited reserves the right to amend, modify, revise, or update these Terms and Conditions at any time without prior notice.
Continued use of the website or services following such modification shall constitute deemed acceptance of the revised Terms.
Helihop.in
A Brand of Fly Celesta Private Limited
No.17th, 2nd Floor, 7th Main Road, Indira Nagar, 2nd Stage, Bengaluru, Karnataka – 560038, India
By proceeding with a booking on Helihop.in, the passenger confirms acceptance of all terms, conditions, cancellation policies, and limitations of liability stated herein.